What Doesn’t Kill Your Business Makes It Stronger

North American Wholesale Lumber Association had just wrapped up its Leadership Summit early last March when the significance of the COVID-19 outbreak slammed home. Attendees had no idea then, but that would be the last in-person industry gathering for the foreseeable future.

Keeping it Cool with Pergolas

It’s a great time to be what I refer to as a Custom Deck Specialist. With the pandemic, people are home and looking for some additional leg room. A beautiful new deck can add a tremendous amount of new floor space at a reasonable cost.

Customer Service and Communication

When we began our remodeling careers over 30 years ago, we quickly learned that doing good work wasn’t enough to guarantee a smooth project or a satisfied customer.

Increase Your Profits Without Increasing Your Buildout Capacity

Whether you have multiple crews or you’re part of the only crew, most contractors have a predictable if not limited “buildout capacity.” At the end of the year, your profit is based on an achieved percentage of not what you sold, but the dollar volume you built out in a year.

Lessons from Failure and Perseverance

For the last two years, I’ve run a $3-million-per-year solo consulting practice, but I have been out of money multiple times in my life. Today, I sell large six-figure consulting projects approximately once a month because that is all I can handle. But when I started doing this work, I was proposing (and getting rejected for) $7,500 projects.

What to Expect in Decking in 2021

Over the summer, home design and renovation hub Houzz reported a 178% year-over-year jump in searches for professionals to work on deck, patio and porch projects.

Necessity is the Mother of Invention

Like many in our industry, we have discovered that “necessity is the mother of invention.” We have not only learned to make the best of a bad situation, we have found ways to work smart, improve efficiency and trim costs. In the early stages of the pandemic we weren’t clear what the future would hold.

Angles are easy! Or are they?

Our fearless homeowner has finished the “easy” part (demo) and now the “skilled labor” portion begins with…. ANGLES! Like his demolition tally, will we need to calculate his project overage in tons as well?

Deck Specialist Project Tracker: All About the Angles

PROJECT TRACKER UPDATE: Angles are easy! Our fearless homeowner has finished the “easy” part (demo) and now the “skilled labor” portion begins with….ANGLES! Like his demolition tally, will we need to calculate his project overage in tons as well???

Deck Specialist Project Tracker: Update

Wait until you see what this homeowner is doing this week! With the joys of technology, we’re going to spring forward almost 2 months to “present day."